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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.


SQL Server code camp - Charles Sturt University Wagga Wagga 2007
SQL Server code camp - Charles Sturt University Wagga Wagga 2007

HelpMaster Pro release candidate
HelpMaster Pro release candidate

Running the web interface using a hosting provider...
Here is my adventure getting HelpMaster Pro web interface to run on an externally hosted website (ie, using a hosting company). There were a few gotchas to consider but we got there in the end...

Welcome to the world of webbed feat
Welcome to the world of webbed feat and my HelpMaster Pro blog!