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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.


Business as usual? No.... better than usual!
The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool.

Always better to check first!
Don't get caught in 'dll hell' when installing HelpMaster Pro. Follow this simple advice for a better outcome.