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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.


CeBIT Sydney May 2015
Last week, PRD Software and HelpMaster once again exhibited at the annual IT tradeshow, ceBIT. (www.cebit.com.au).

Helpdesk and service desk experiences at CeBIT 2013 - Darling Harbour, Sydney
Read about the 2013 CeBIT show experience through the eyes of the PRD Software HelpMaster team.