Facilities Management is the management of buildings and equipment and is concerned with the profitable maintenance, operation and monitoring of such things. Facilities management and maintenance is a multi-faceted discipline that combines people, process, and equipment with a strategic focus that ultimately helps a business to operate with increased safety, lower maintenance costs, lower business risks and a better understanding of the impact of changes, maintenance and asset inventory.
Many of the tasks and concepts that facilities management covers is required under legislation for occupational health and safety reasons. Legislative and regulatory compliance may cover areas such as fire safety, physical security, environment health and safety, operational machinery and more. This makes facilities management an important discipline in just about every business that relies on its people, buildings and equipment. Facilities management has application in just about every business such as:
- Schools, Colleges, Universities, Campus Grounds
- Offices, Buildings, Housing
- Hospitals, Nursing Homes & Aged Care
- Strata real estate management
- Parks and gardens
Use HelpMaster to link people, places and things together,
and then log and automate maintenance tasks and projects
Common Facilities Management Activities
- Communication between building occupants, workers and people with property owners
- Emergency preparedness
- Regular scheduling for maintenance, repairs and health-checks
- Logging and recording of the service history for equipment
- Reporting for faulty equipment
- Project management for property and equipment replacement, repairs or inspection
- Business continuity
- Safety inspections
- Compliance checking
How HelpMaster can help
At it's core, HelpMaster is a business workflow and ticketing system that allows you to log, track and manage a range of business tasks, projects and jobs. Behind the flexible call logging system is an advanced workflow and automation engine that allows you to configure custom business rules for any scenario.
HelpMaster is easily configured to start logging facilities management incidents, assets, breaks and fixes and then have a complete end-to-end life-cycle associated with each call type to ensure that every request and maintenance item is fully tracked through to completion. Moreover, HelpMaster allows staff, customers, vendors and others to log, request and track items via a web portal.
In additional to manually logging and recording facilities management items, HelpMaster can also automatically create new jobs according to a time-based schedule, or according to other data-driven needs.
For example, you could configure a job to be logged every 6 months to inspect all fire extinguishers in a building, and then assign this job to the relevant person,section or department for action.