The HelpMaster Difference

The right solution for your business

Flexible, concurrent licensing

No lock-in contracts, perpetual ownership

On-premise solution - you control everything

With so many helpdesk and ITSM solutions and products on the market, it's important to understand some of the differentiating factors between solutions and companies.

Here's our take on why we're different.

The search for IT Help desk support software...

Two years ago we were searching for an enterprise grade help desk software solution. After evaluating a multitude of other applications, we were fortunate enough to stumble upon HelpMaster.  We were immediately overwhelmed by the elegance of the application in its flexibility, capability, feature set and reliability. It is well designed, and well written...

Chris Deegan

IT Manager - Rutledge Engineering

Complete service management - one product suite

HelpMaster is a multi-faceted product suite that is designed to maximize both the availability and functionality of your information, no matter how you do business with your clients and staff. Whatever entry point you have into your support channel, HelpMaster can handle it.
Included in the HelpMaster family suite are:

web and windows based itsm software