HelpMaster Blog

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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.


Welcome to the financial crisis - ROI and Service Desk
This blog is a continuation of an article written for the December edition of the PRD Insider newsletter. The article was called Welcome to the Financial Crisis and discussed some simple options for reducing costs.

Business as usual? No.... better than usual!
The global recession that seems imminent has an up-side for companies looking for a world class helpdesk or service desk software tool.