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Last Post 11/20/2017 8:55 AM by  Rod Weir
Configuration Management
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Guy
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11/10/2017 11:00 AM

    I looking people using Helpmaster for Configuration Management (CM) down to the Configuration Item (CI) level. How have you have built your CM tree.

    Rod Weir
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    11/20/2017 8:55 AM

    Hi Guy,

    Once assets are in the system, they are generally linked to other entities (Clients, Sites, Knowledge Base articles, and even themselves).  This can be viewed by the Links tab.

    Asset / CI management is something that we're improving for the next release of HelpMaster.  We'll be improving the linking meta-data, delivering a new feature to include building/floors/rooms within a site, as well as working on a top-down graphical overview of assets,site,people and things as per a CMDB.  It's a work in progress, but it's coming together nicely.

    Here's a few early screen snaps..

    Site room hierarchy - asset ci cmdb

     

    Site room hierarchy - asset ci cmdb

    HelpMaster development team
    Check out the HelpMaster roadmap
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