Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.
CeBIT review 2018 - PRD Software exhibits HelpMaster helpdesk software
Last week, PRD Software and HelpMaster once again exhibited at the annual IT tradeshow, ceBIT. (www.cebit.com.au).
PRD Software and HelpMaster recently exhibited at the annual ITSMFA service management conference in our home town of Canberra. Here's the recap.
Read about the 2013 CeBIT show experience through the eyes of the PRD Software HelpMaster team.
This year PRD Software attended CeBIT 2011 as an exhibitor. Read the recap from the HelpMaster booth perspective.
Join us for a webinar on how to integrate the award winning Specops password reset solution with your HelpMaster service desk applicaiton.
Industry trade-shows and conventions seem to be on the decline. After 12 straight years of attending several shows each year, PRD Software and HelpMaster are trying something different.
The 2008 PACRIM conference is over for another year. Here's my take on it.
Today was the opening day of the 2008 PACRIM helpdesk conference held in QLD, Australia.