Search this forum:
Search
You are not authorized to create a new topic
Page 2 of 6 << < 12345 > >>
Topics
 Replies
 Views
 Last Post
0 Replies and 7676 Views 32bit or 64bit version of HelpMaster?  7676  0 Started by  Rod Weir HelpMaster is available in both 32bit and 64bit versions. If using Microsoft Outlook, you need to use the same bitness version that Outlook is using.  ie.  If you use the 32 bit version of Oulook, you&39;ll need the 32 bit version of HelpMaster. You can use a mixture of 32 and 64 installs throughout your business as per individual machine configuration.  Both 32 and 64 bit HelpMaster modules can connect to a 32 or 64 bit SQL Server. * 64 bit version can only be installed ...
0 7676
4/4/2013 11:01 PM
0 Replies and 6466 Views v12 Web Interface fails after installing on Windows Server 2008 RTM with IIS7.  6466  0 Started by  Dennis Odri The HelpMaster v12 Web Interface fails with  "Cannot display the webpage" after installing to Windows Server 2008 RTM (non R2) with IIS7. Full details inc. the cause and resolution of this issue are contained in our Knowledge Base article here... Please contact PRD Support if you have any difficulties resolving this issue.
0 6466
11/13/2012 4:10 PM
0 Replies and 6224 Views Citrix and Email Session Options  6224  0 Started by  Support Questas Hi, We are using Citrix XenApp 5 with Windows 2008 with HM v12.9.19.229 and Outlook 2003. Most of our users use the desktop version of HM with the the option "Default Email System" option set under "User preferences > Email" . With this option selected we are getting error reports from HM when we try and use the address book, if we type the email address in completely it works fine. I know we can use CDO but our users need the address book. I think the problem is because ...
0 6224
10/22/2012 6:48 PM
0 Replies and 12663 Views Screen flickering when using Citrix  12663  0 Started by  Rod Weir Here&39;s a link to a Microsoft knowledge base article that may be helpful if you are experiencing screen flickering whilst using Citrix. http://support.microsoft.com/kb/955692/en-us    
0 12663
9/11/2012 8:03 PM
0 Replies and 6226 Views Testing HelpMaster before / after upgrading  6226  0 Started by  Rod Weir When testing HelpMaster either before or after an upgrade, remember that modules like Email Manager and Priority Manager have the ability to send lots of email depending on their configuration.  Please be aware that even though you may be testing these modules against a copy of your database, remember that the email addresses in this backup database are real email addresses.  If any of your HelpMaster processes for EM or PM send email, it will send email to a real address. For testi...
0 6226
5/20/2012 4:51 PM
You are not authorized to create a new topic
Page 2 of 6 << < 12345 > >>


RSS Feed Available
New version - HelpMaster v24 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements with 0 replies A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements with 0 replies A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements with 0 replies A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

RE: Use PowerBI for HelpMaster dashboards by Rod Weir in Reports and reporting Hi SR, Thanks for the post. Yes, the PowerBI reports for HelpMaster have been well received. Download the latest version, from here. https://www...

RE: Use PowerBI for HelpMaster dashboards by Scenic_Rim_IT in Reports and reporting Hi Rod - just wondering how PowerBI reports are going? Any chance you have a beta/pre-release version we can help test for you?...

New version - HelpMaster v24 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpr...-f...

New version - HelpMaster v23 now available! by Rod Weir in Announcements A new major release of HelpMaster is now available! Read about some of the new features and improvements here:  https://docs.helpmasterpro.com...

March 2023 v22.7 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.7 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

July 2022 release now available - New version released! by Rod Weir in Announcements A new feature release of HelpMaster is now available!  v22.7.22 For a list of the major new features of v22, see the new documentation site ht...

June 2022 v22.2 maintenance release now available by Rod Weir in Announcements A maintenance release for v22.2 HelpMaster is now available! The maintenance release fixes a number of issues that have been reported since the ini...

February 2022 release now available - New version released! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

November 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v22, see the new documentation site https://docs.helpma...

May 2021 release now available - New Major Version! by Rod Weir in Announcements A new major release of HelpMaster is now available! For a list of the major new features of v21, see the new documentation site https://docs.helpma...