The HelpMaster Active Directory (AD) module allows you to synchronize your client data from your Active Directory database with your HelpMaster client database. The HelpMaster Active Directory module uses a powerful and flexible mapping system between your Active Directory fields and your HelpMaster database fields that will allow you to start using the Active Directory module in just minutes.
The Active Directory module can perform the following:
Note: The HelpMaster Active Directory module will only update data in the HelpMaster database - it will never update data in your Active Directory - it is a one-way only data transaction.
There are two parts to the Active Directory (AD) module in HelpMaster.
Active Directory administration
Active Directory Administration is done from the HelpMaster Desktop application
under the Automation ribbon toolbar. Here you can create,
edit and delete the Active Directory
Profiles which are used to synchronize your data, configure the
service database
connection, view the service running status, configure and view the
service logs, perform
manual synchronisations and, deal with duplicate
users.
The Active Directory service
The second part is a Windows service - this is the working component of the
Active Directory solution that runs behind the scenes
and performs the actual synchronisation. This is configured initially and will run quietly
in the background. You can track what the service is doing using the
log screen.
See also