The Active Directory Service

Overview

The Active Directory service is the working element of the Active Directory module - it is the application that executes all of the Active Directory profiles that you have defined.  The Active Directory service runs as a Windows Service and is usually installed on a "server" style machine that does not get powered down.  Once it has been installed and configured, it requires no further maintenance or configuration.

The Active Directory service works by regularly polling the HelpMaster database every minute.  The service will look for enabled Active Directory profiles that have been configured to run at that time.  If such a profile exists, the business logic in that profile will be executed.

Activity log

The Active Directory service will log events in both the Windows Event Log, as well as the HelpMaster database.

Using the Active Directory functionality without running the service

It is possible to perform a manual Active Directory synchronization.  This process does not rely on the service being configured or running.  In order to do this, refer to Manually performing an Active Directory Synchronization