The Audit history tab on the job screen displays a list of all the changes that have been made to that job over the course of it's life. Every time some information has been modified, added or removed, the audit tab will display the details regarding that change. This builds an accurate history of the job.
Note: The audit history is not the same as the Action Log. The Action Log is a list of all Actions that have been applied to a job, whereas the audit history is the changes in the data within the job. eg. The priority code of a job has been changed. Note also that each Action within the Action Log of a job will have its own Audit history.
The audit history includes the following information :
The list of changes are grouped into alternating colour codes according to the time when the changes occurred. For example, if the Priority code and Job Type code of a job where changed in the same "Apply", or "OK" button click, these two changes in the audit history would be colored the same (black). If on another occasion the Contact Type code and the Job Description were changed under another "Apply" or "OK" button click, then these two changes would be colored in Blue to denote the time difference between other audit items. Simple system code changes will appear as a list while text and Job Workflow will will show before and after split screen differences.
See also