Client Manager


Each client can be linked to another existing HelpMaster client as their manager.  This is found on the "Employment" tab of the client screen.

client manager


Manually type a client to be the manager, or use the quick-select, or client selection button.

Once a manager has been selected for a client, they can be used for workflow approvals,  simple approvals, within Email templates, and the Field Chooser.

When designing email templates, use the dedicated Client Manager tags to customize the outgoing email.

client manager email tag


Update the manager field in Active Directory, and then use Active Directory synchronization to import the manager for each client.


See also

Active Directory

Active Directory Synchronization for clients


Workflow and Approvals

Workflow Approvals using the manager



Email templates - embed the "manager" tags within out-going email

Field Chooser


Priority Manager

Send email to a client's manager via an automation profile