Template Manager Overview

The Template Manager is a one-stop place to manage all of your HelpMaster templates.  The Template Manager allows you to create, modify and link Job Templates, Action Templates, and Email templates in an easy to use, drag 'n drop interface.  The Template Manager also allows HelpMaster system administrators to subscribe HelpMaster users to a set of templates.

The template manager allows a HelpMaster administration to perform the following tasks.

1. Create, delete and edit Job, Action and Email Templates in a visual, drag 'n drop interface
2. Visually filter templates for easy viewing of Email Manager, Priority Manager and Web-based templates
3. Subscribe to templates
4. "Push" template subscriptions to other staff members, or skillgroups

The Template Manager is accessed via the "Templates" menu