HelpMaster Service Management Software Blog

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Practical tips and information about running an efficient service desk. News and information about HelpMaster, PRD Software and the ITSM industry.

An update on www.helpmasterpro.com and who is going to be #1000?

Running the web on II7 (eg. Vista) requires a couple of small adjustments. Knowing these couple of tricks will make your life that much easier...

Where should you link to when the web is Active Directory enabled? The answer may surprise you...

The way your web interface is configured for debug may have a big impact on performance...

A newly discovered tool (Selenium) could greatly improve the testing of HelpMaster Pro

HelpMaster Pro release candidate

Here is my adventure getting HelpMaster Pro web interface to run on an externally hosted website (ie, using a hosting company). There were a few gotchas to consider but we got there in the end...

Welcome to the world of webbed feat and my HelpMaster Pro blog!