What's new for HelpMaster v20?

v20 is a new release for a new year.  This first release of the year is primarily a maintenance release.

APRIL 2020 - Now available!

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April 2020 Release

The April release is primarily a maintenance release.  It address several issues that have been reported, and includes updates to core libraries that are used to support the product.  This is the most stable version of HelpMaster to date.  Please refer to the specific version history for a list of the fixes and enhancements.

February 2020 Release

A new year, a new decade, and another new release of HelpMaster.  The new year sees a relatively minor release with a number of fixes, tweaks and a few new features.  A major new version of HelpMaster is on the way with some great new features!

HelpMaster login 2020


Action Template and Priority Manager support for the Manager field

The manager of a client can now be explicitely targetted by Action Templates, as well as Priority Manager options.  This allows a more flexible configuration for alerting managers of people - whether they are staff, or clients.  In order to use this features, ensure that the manager field for each client is filled in.

Action Template send email to manager with dynamic email addressing

The Priority Manager also supports this with dedicated check-box options.

Priority Manager email

Web Portal

Minor CSS tweaks and fixes


Miscellaneous fixes, upgraded email components, improved stability, upgraded Crystal Reports components