Simple, transparent pricing, with no hidden extras
HelpMaster has a simple and clear pricing model. There are no hidden features, and no product tiers - just a complete solution for your IT helpdesk and service desk needs.
Pricing includes all HelpMaster modules, all features and full technical support
Clients/customers/external users logged in via the web portal do not consume a license.
Small team
au $25per license / month
For 3 or less licenses
If your small team requires 3 or less named licenses, you can use this special pricing to start using HelpMaster.
These are named licenses that are explicitly granted to individual agents/staff members to ensure that they can always log into the system.
Named licenses can be re-allocated to other staff members if your staffing changes.
Named License
au $54per license / month
For over 3 licenses
A named license is explicitly granted to individual agents/staff members to ensure that they can always log into the system.
Named licenses can be re-allocated to other staff members if your staffing changes.
This license type is good if you have have staff members / agents that always need to have access to the system. They will ‘own’ the license and are guaranteed access at all times.
Concurrent License
au $98per license / month
Flexible licensing
A concurrent license is a shared license that is used when an agent/staff member logs into the system. When the staff member logs off, the license becomes available for another person to use.
This license type is good if you have a team of agents that work at different times, or in situations where the total number of staff using the system at any given time is relatively constant.
Frequently Asked Questions
Got questions? Check the FAQ below
Have licensing / purchasing questions?
Speak to the team at PRD Software to discuss your licensing questions.
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